Reference

samabos Privacy Policy For Indonesia

Our Privacy Policy gives you a clear view of how samabos handles account details, phone verification, device access and payment references from DANA, OVO, GoPay and QRIS.

Account dataWallet referencesCookie choicesAccess requests
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CONTACT ROUTES

Where To Ask About Your Privacy Policy

A direct support request lets you ask about the Privacy Policy without guessing which account screen to use.

Account access request Use the account support route beside the cashier area when you need a copy of account data, a correction to your phone details, or help confirming which records belong to you.
Wallet status question For DANA, OVO, GoPay or QRIS questions, include the payment reference and date. We can check the recorded status without asking for your wallet password or private wallet login.
Privacy contact Send a privacy request through our listed support contact and state whether you want access, correction, deletion or an explanation of retention. We may ask for account verification before responding.
DATA HANDLING

Account Security From Login To Cashier

We apply the Privacy Policy at each point where your account creates a record, from the first phone check to a payment status change.

Account details

We use your account name, phone number and verification result to create access, protect the login path and connect support requests to the correct account. We do not ask for a wallet password.

Device and session records

Our security records can include browser type, device signals, IP address and session time. These details help identify unusual sign-in activity and keep an interrupted mobile session tied to your account.

Cookie controls

Cookies and similar storage can remember sign-in state, security settings and page preferences. You can manage browser storage through your device settings, although clearing it may require another account verification.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment status to your account. We retain the transaction reference needed for checks, not your wallet password.

Retention periods

We keep account, security and payment records only for the operational, dispute or legal period connected to them. When a record no longer has a valid purpose, we remove or anonymise it.

Your requested changes

You can request access, correction, deletion where permitted, or clarification of a data use. Include your account phone number and request type; we may verify ownership before making a change.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the searches we hear most often before account access. They explain what samabos records during login and payment, how cookies work on a phone, and how to send a request when you want your account data checked.

It covers account details, phone verification, device and browser records, cookies, payment references, support requests, retention and your available requests for access, correction or deletion where local law permits.

No. The Privacy Policy allows us to handle the transaction reference and recorded payment status for DANA, OVO, GoPay or QRIS. Your wallet password is not needed for payment matching.

We use your phone number for the account path, phone verification, security checks and support matching. If the number is incorrect, send a correction request after confirming account ownership.

Yes. Send an account support request with your linked phone number and ask for a copy of eligible records. We may verify your identity before releasing account, device or payment details.

Use the listed privacy contact route and identify the field that needs correction, such as a phone detail or account name. Add supporting account context so we can locate the correct record.

We retain records for the operational, dispute or legal purpose connected to them. After that purpose ends, we remove or anonymise the record according to the retention process described in this Privacy Policy.

Yes. The same Privacy Policy applies when you sign in from a mobile browser or desktop. Cookies, session details and security records can differ by device, but your privacy choices remain available.

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